Privacy Policy

Effective Date: 04-25-2025

Renovate Ease (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us through online forms, or engage with our services and marketing communications.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, project details, or any other information you submit through our forms.
• Usage Data: IP address, browser type, device info, referring pages, and pages visited on our site.
• Marketing Data: Details provided when opting in to receive SMS or email messages.
• Communication Records: Emails, texts, or calls sent to or received from us, including service inquiries or customer support messages.

2. How We Use Your Information

We use collected data to:

• Provide and manage renovation services
• Schedule appointments or consultations
• Respond to inquiries or customer service requests
• Send service updates, appointment reminders, or marketing content (with your consent)
• Improve website functionality and user experience
• Comply with legal or regulatory obligations

3. SMS Marketing & Compliance

If you opt in to receive SMS messages:

• You may receive reminders, marketing promotions, appointment confirmations, and project updates.
• Consent to receive messages is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• You may opt out at any time by replying STOP, or request help by replying HELP.

We do not share SMS opt-in data or consent with third parties, except with our SMS platform provider for delivery purposes.

4. How We Share Information

We do not sell your personal data.

We may share information only with:

• Trusted service providers (CRM tools, messaging platforms, website hosts) under confidentiality agreements
• Regulatory authorities, when legally required
• Aggregators and SMS service providers for message delivery

We do not share your information for third-party marketing purposes.

5. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to:

• Improve your browsing experience
• Monitor traffic and site behavior
• Personalize content

You can control cookie settings through your browser preferences.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to:

• Access and update your personal data
• Request deletion of your data (unless restricted by law)
• Unsubscribe from marketing communications
• Request information on how your data is used

To exercise these rights, email us at info@renovateease.com or call 801-648-7724.

8. Third-Party Links

Our website may contain links to third-party websites. Renovate Ease is not responsible for the content or privacy practices of these sites.

9. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe your child provided information to us, contact us immediately and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this policy or your personal data, reach out to us:

Renovate Ease
4042 Pacific Ave, Ste 101
Riverdale, UT 84405
📞 801-648-7724
📧 info@renovateease.com